What Our Customers Are Saying *
Marilyn
Alameda
"Lenny James has been a primary ‘go-to’ lender for my clients for many, many years. Their satisfaction with his work including the ability to match a loan (while minimizing risk to them), and obtain excellent rates and terms certainly testifies to his work. He is timely, accurate, has the loan papers to escrow well before the close so our escrow officer can prepare them, and the clients review them BEFORE they come in to sign. Surprises may be good at birthday parties, but they don’t belong in property financing. And with Lenny, we have NO surprises, and NO extra fee’s. It’s all good."
Debbie
Alameda
"As an escrow officer, I have been witness to Lenny’s work ethic for many years. I also get to see the disasters by other unresponsive lenders that cause heart-ache and stress imposed upon their clients. With Lenny I see the satisfied and contented clients for whom Lenny works with, and that is a joy to watch and a pleasure for me to be part of the transaction. I also see his clients back for new loans and refinances."
John
Brentwood
"I just wanted to thank you and your team on an excellent experience in refinancing my home. I couldn’t be happier with the entire process. The communication via email was excellent and e-signing was easy once figured out, (I’m not much of a tech guy). I will recommend Lenny James to anyone I know that may be looking to refinance or buy a home."
Caren & Dave
Castro Valley
"Lenny has helped us with several purchases and refinances over the last 20 years. He makes the process painless for us and keeps himself current on the rates and laws surrounding Real Estate- We wouldn’t dream of working with anyone else."
Nancy
Alameda
"Thank you for all the hard and patient work that you have accomplished with the many purchases and refinancing that I have requested over the past 12 years. You have done work far above the normal call of duty and you did it dealing with demanding sometimes good and sometimes challenging economic real estate markets. From our first contact to our most recent you have been helpful, patient and very professional. Your knowledge of the lending business and closing a transaction has been stellar. You have been “right on” with estimates and timely with every response. You make a transaction seem to run smoothly even when it may not be the case. A number of years ago, I referred my brother to you knowing that the financing may be tough; however, you were able to get his home in Fresno refinanced which was most appreciated. What you promise, you deliver. When I think of financing a home or refinancing you will always be my lender of choice. Thank you!"
Evan & Erin
"Thank you so much for helping us purchase our first home. We deeply appreciate all of your efforts and the fast and professional service you provided throughout the process."
Terry & Cherokee
Hayward
"We would like to extend our deepest gratitude for all the help in refinancing our home. Cherokee and I had complete confidence in your decisions regarding our financing and we would not hesitate to recommend your office to our friends and family. You have shown us character and great honesty in handling our matters. That meant a great deal to us. We admire your integrity and professional bearing and it’s very rare to meet people like you these days"
Bobbie & Jurgen
Oakland
"Just a note that comes with a sincere thanks for all your help these past few weeks. We especially appreciated your steady persistence and calm demeanor when those all around us seemed to be losing theirs. But in the immortal words of Shakespeare-(all through no small part on your part)-all’s well that ends well. It would be our great pleasure to refer anyone we know who’s looking to finance a purchase or refinance to you. And of course when we are ready to refinance, you’ll be hearing from us. Again our grateful appreciation."
Jon & Elizabeth
San Leandro
"Lenny, thanks for handling our new mortgage loan and our old loan. We are extremely impressed by your professional promptness, friendliness, courtesy, and just being an all-around easy guy to talk to. You definitely have made something potentially stressful, go smoother than imaginable. Thank you so much!"
Shane & Rita
San Leandro
"Thank you so much for all the help in refinancing our home. You make everything easy for us which is really nice since we are new to the home buying process. We appreciate all of your effort, knowledge and always looking out for our best interests. Thanks again"
Dennis & Stella / Realtors
Pleasanton
"Lenny, the pleasure is all mine! Thanks again for doing a great job and getting this done so fast. I would love to work with you again and we will be referring you buyers."
Judy/Realtor
Castro Valley
"Thank you for a successful close of escrow on the Gomez purchase. It was our pleasure working with a ‘professional.’"
Joyce & Dick
Pinole
"Six months after the close of escrow, I still think of you and the fine service you provided us in the financing of our new home. What could have been one of the most difficult and stressful aspects of buying a home, you turned it into an informative and smooth process. I shall not forget the pleasure and confidence we experienced in having you handle our loan application from the pre-qualification stage to the final closing. You were also able to guarantee us one of the lowest interest rates available, which (we were told by many) was an impossible feat in todays seller market. Whenever the occasion rises, you can rest assured that I will refer you to any interested party. I carry your card with me always. Again, thank you for a job well done. Also, thanks for keeping us on your mailing list for market and industry news. We appreciate your continued interest in us."
Melissa/Realtor
San Leandro
"Lenny-Congrats! We closed it! Thanks for all your help, it was great working with you. Let’s close another one."
Michael/Broker-Manager
Alameda
"Lenny-it was great to finally meet you last week at our panel discussions. Now I understand why you have been referred by our group! Thanks again for your time."
Jan & Carmen
Alameda
"Could not have wished for a smoother experience for our refinance efforts. Very professional and to the point. Highly recommend Lenny and his team!"
Lori & Ed
Danville
"Everyone that we dealt with regarding our refinance was extremely professional and friendly. Overall service was excellent."
Connect with Our Experts Today!
925-237-6289
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